What Happens If You Return A Cracked Phone To Sprint?

What is Sprint damaged device fee?

For Sprint Complete customers there is no additional charge for device malfunctions.

Within the first 24 months, for the first two screen damage claims, a $29 Service Fee applies.

For all other types of Accidental Damage from Handling (ADH), a $99 Service Fee applies to the first two claims within 24 months..

Can you return a phone to Sprint?

If you bought a phone or received a discount on your plan that requires a trade-in online or over the phone, we’ll ship a return kit to you. You have 30 days to return your device or your service credit will not be applied.

Can you turn in a cracked phone to Sprint?

If you have Sprint Complete protection you can have your device repaired. There may be a fee or deductible for some repairs and/or replacements. If you have 3rd party insurance you can also have your device repaired before turning it in. … You can pay a damaged device fee to return it as is.

How much does it cost to upgrade your phone?

When upgrading, there’s an upgrade fee when you buy a new device at retail price or with device payments. The fee is $20 when you upgrade through the My Verizon app or My Verizon online. The fee is $40 when you upgrade in a store or by phone.

Can I sell my Apple watch if it’s not paid off?

You are of course able to sell your device to any person you wish and this will have no bearing on the status of the device payment on your account.

Can you upgrade a damaged phone Sprint?

Cheers! Actually, just got off the phone with Sprint repair store. They are not allowed to replace broken screens per their terms of service. You can only replace screens if you pay for the insurance plan; otherwise, you simply have to buy a new phone at retail or pay off the phone you damaged.

Can I sell my Sprint phone if its not paid off?

Sprint’s are not. If you don’t pay a Sprint financed phone off before you sell it, the buyer won’t be able to activate the phone except on Sprint postpaid until it is paid off. The price you will be able to get by selling the phone will be lower if you don’t pay it off and get it carrier unlocked before you sell it.

How much is sprints cracked screen?

Within the first 24 months, for the first two screen damage claims, a $29 Service Fee applies. For all other types of Accidental Damage from Handling (ADH), a $99 Service Fee applies to the first two claims within 24 months.

Can I still trade my phone in if its cracked?

Examples of smartphones you can’t trade in Physical damage -If your phone has physical damage, like a cracked screen or missing buttons, you can’t trade it in. Modification or unapproved additions – If you added things to your phone, you can’t use it as a trade-in.

What is considered good condition for a phone Sprint?

Good working condition and undamaged is defined as the device powers on and there are no broken, missing or cracked pieces. * Sprint One UpSM customers who move to a plan with an early upgrade buy up or add-on do not have to purchase the buy up or add-on to exercise their initial early upgrade.

Do you have to turn in your old phone when you upgrade?

You basically have two options when it comes to your old phone: you keep it or you ditch it. That’s the basis of it, anyway. If you decide to keep your device, then you at least have a back-up plan in the case that something happens to your new phone.

Can I sell my Sprint phone if I still owe money?

You can sell your phone even if you still owe money on it. That’s because your carrier has extended you a line of unsecured credit, which means they can’t repossess your phone. … If you don’t pay your phone off and you fail to make payments, your phone will likely be blacklisted and the buyer will not be able to use it.

How long does it take sprint to repair a cracked screen?

How long does a repair take? In-store repairs are completed the same day in most cases. Mail-in repairs from an authorized repair center are generally returned within 5 business days.

What happens if you don’t return a phone to Sprint?

Even if you return a phone, you could be charged for both the phone and additional fees. If you return a phone within the 14-day trial period of signing up, you’re charged a restocking fee and possibly other costs. … Even if you can figure out how to return a leased phone, they still bill you for it.

Can you turn in a cracked phone for an upgrade?

Physical damage -If your phone has physical damage, like a cracked screen or missing buttons, you can’t trade it in. Modification or unapproved additions – If you added things to your phone, you can’t use it as a trade-in.

Can I trade in my phone if it’s not paid off?

No, you cannot trade in a phone that you have not completed payments. You would have to pay off the $339 and then trade in and get up to $300 (it may be less). You will get an account credit at a later time, but not at the time you are getting the new device.

What happens if you buy a phone that isn’t paid off?

What Happens If You Sell a Phone That Isn’t Paid Off? … If you do, your carrier will blacklist your phone — also known as giving it a bad ESN or IMEI number. This number is accessible to other carriers too, which means they may not activate your phone on their network if it carries a blacklisted IMEI or ESN number.

What is covered under Sprint phone insurance?

The Sprint Total Equipment Protection Plan provides customers with coverage for issues related to normal wear and tear, routine maintenance, and mechanical or electrical failure not covered by the manufacturer’s warranty. Customers can bring phones in for repair to one of Sprint’s 1,300 service and repair locations.